Shipping Policy

DELIVERY POLICY  

This policy applies to Italy, Germany, France, Spain and other countries in Europe. The purpose of this policy is to ensure that you are well aware of our delivery policies and procedures. By ordering items from our store, you accept this policy.

DELIVERY CHARGES 

All orders in our store are eligible for free delivery.

Shipping, processing and order cut-off times 

Typically, goods are shipped within 5 to 10 days (Monday to Sunday). The cut-off time for orders is 12:00 noon Italian Standard Time (GMT), and the order processing time is 1 to 2 working days (Monday to Friday). 

Change of address 

Once a delivery address is in transit, we are unable to change it. If you need to change your shipping address, please contact us at info@ystylehome.com within 30 minutes of placing your order.

Cancellations 

If you change your mind before you receive your order, we can accept cancellations at any time before the order ships. If the order has already been shipped, please see our Refund Policy.

Packages damaged in transit 

If you find that a package has been damaged in transit, please refuse it and contact our customer service. If the package arrives without you, please contact customer service for next steps.